Terms and Conditions – Water Damage Restoration Lewisville

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using https://waterdamagerestorationlewisville.com/, you agree to these Terms and Conditions as posted. If we update these Terms, the updated version will be posted on this page.

Your continued use of the website after any changes are posted means you accept the revised Terms. If you do not agree to the Terms, you should stop using the website. These Terms apply to all visitors, customers, and anyone who accesses the site or requests services from Water Damage Restoration Lewisville.

Services

Water Damage Restoration Lewisville provides water damage restoration, drying, cleanup, mold related services, and related repair support in Lewisville, TX. Services typically begin with an on site assessment to evaluate damage and recommend a scope of work.

The scope, timing, and methods used can vary by project, building type, and location. Some work may require third party vendors such as plumbers, electricians, or specialty testing companies. Service availability may change based on weather, staffing, material supply, and site conditions.

Quotes, Billing, and Payment

Quotes are estimates based on visible conditions and the information available at the time of inspection. Final invoices may change if hidden damage, structural issues, or additional work is discovered during the project. Change orders may be required for any work outside the original scope. Deposits may be required before work begins, depending on the job.

Acceptable payment methods and due dates are stated on your invoice. Late balances may be subject to reasonable collection efforts. Billing disputes must be reported within a reasonable time after receiving your invoice.

Insurance and Claims Assistance

We can help customers by providing photos, moisture readings, item lists, and written documentation to support insurance claims. This assistance is limited to sharing factual information gathered during our work. Water Damage Restoration Lewisville does not control insurance companies, adjusters, or policy terms. Coverage decisions, approvals, and payment amounts are made solely by your insurer.

We do not guarantee claim approval, payment timing, or payment amounts. You are responsible for understanding your policy and for meeting any insurer deadlines or requirements.

Scheduling, Access, and Site Conditions

Work is scheduled based on project urgency, crew availability, and site readiness. You agree to provide reasonable access to the property during scheduled work hours. You are responsible for ensuring that utilities such as water and electricity are available when needed. Any required permits or homeowner association approvals must be obtained before work begins.

Hazardous conditions, aggressive pets, unsecured firearms, or the presence of unattended minors can delay or pause work. We may suspend work if conditions are unsafe or prevent proper completion.

Health and Safety

Our technicians are trained according to IICRC standards and follow industry recognized safety practices. We use personal protective equipment, containment barriers, and negative air systems when appropriate for the type of loss. EPA registered disinfectants may be used when required. All work is performed in compliance with applicable local, state, and federal rules in Lewisville, Texas.

You agree to follow posted safety instructions and to avoid restricted work areas. Safety procedures may increase project time but are necessary to protect occupants and workers.

Customer Responsibilities

You agree to cooperate with reasonable project requirements. This includes removing valuables, fragile items, or personal property when requested. You must disclose known preexisting damage, leaks, mold issues, or structural problems before work begins.

You agree to follow drying instructions, equipment placement guidance, and safety directions during and after the project. Failure to follow instructions may affect results and timelines. You are responsible for securing the property, limiting traffic in work areas, and notifying us promptly if conditions change.

Warranties and Disclaimers

Water Damage Restoration Lewisville provides a limited workmanship warranty for the services performed. This warranty covers labor only and applies for a reasonable time after completion. The warranty does not cover preexisting damage, normal wear and tear, hidden conditions, or damage caused by acts of nature such as flooding or storms.

We do not warranty materials or services provided by third party vendors. Outcomes depend on many factors, and no guaranteed results are promised. All services are provided as is, subject to these Terms.

Limitation of Liability

To the fullest extent allowed by law, our total liability for any claim related to a specific service is limited to the amount you paid for that service. We are not responsible for indirect, incidental, or consequential damages, including loss of use, lost profits, or business interruption.

This limitation applies even if we were advised that such damages were possible. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

Cancellations and Rescheduling

You may cancel or reschedule a scheduled service by providing reasonable notice. Fees may apply for late cancellations, missed appointments, or mobilized crews. Emergency work that has already started may be billed for time and materials used up to the point of cancellation.

We will make reasonable efforts to accommodate schedule changes, but weather events, emergencies, and staffing may affect availability. All cancellation and rescheduling terms will be explained before work begins.

Intellectual Property

All website content, including text, images, logos, and design elements, is owned by Water Damage Restoration Lewisville or its licensors. This content is protected by intellectual property laws. You may view and use the website for personal, non commercial purposes only.

You may not copy, reproduce, distribute, modify, or publish any part of the website without written permission from the owner. Unauthorized use of site content may result in legal action.

Privacy and Data

Our privacy practices are described in a separate privacy policy available on the website. During a project, we may take photos, videos, moisture readings, and written notes for job documentation. These records may be shared with your insurance company or representatives when authorized by you.

Information collected is used for project management, quality control, and claim support. We take reasonable steps to protect customer information but cannot guarantee absolute security of digital or physical records.

Third Party Links and Tools

This website may mention or reference third party websites, tools, or resources for your convenience. These external resources are not owned or controlled by Water Damage Restoration Lewisville.

We do not endorse or guarantee the accuracy, security, or content of third party services. Your use of any external resource is voluntary and at your own discretion. We are not responsible for any losses, damages, or issues that result from using third party websites or tools.

Changes to These Terms

Water Damage Restoration Lewisville may update these Terms at any time. Updated versions will be posted on this page and will include a new effective date when appropriate. You are responsible for reviewing these Terms periodically.

Continued use of https://waterdamagerestorationlewisville.com/ after changes are posted means you accept the revised Terms. If you do not agree with the updated Terms, you should stop using the website and services.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Lewisville, Texas without regard to conflict of law principles. Any disputes will be handled in courts located within this area.

Before filing a formal legal action, both parties agree to attempt good faith negotiations for a reasonable period of time to resolve the issue. This helps reduce costs and encourages fair resolutions for both sides.

Contact

Written inquiries should be sent to:
1590 E State Hwy 121, Lewisville, TX 75056, United States

Severability and Entire Agreement

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will remain in full effect. These Terms represent the entire agreement between you and Water Damage Restoration Lewisville regarding the use of the website and the services offered. No other verbal or written statements will override these Terms unless formally agreed in writing.

Force Majeure

Water Damage Restoration Lewisville is not responsible for delays or failures caused by events beyond reasonable control. These events may include natural disasters, severe weather, power outages, labor shortages, government orders, supply chain disruptions, or transportation failures. When such events occur, timelines may be adjusted, or work may be temporarily paused until conditions safely allow work to resume.

This page provides general information and is not legal advice.